Examinando por Autor "Aliperti, Giuseppe"

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    Competitiveness in mountain tourism: integrating mental models and collaborative governance for climate adaptation
    (Emerald Publishing, 2026-03-16) Aliperti, Giuseppe; Annesi, Nora; Pierantoni, Ilenia
    Purpose – This study investigates how mountain tourism destinations can maintain long-term competitiveness while adapting to the critical challenges posed by climate change. It aims to reconcile conflicting stakeholder priorities, such as those between environmental conservation and economic growth, through collaborative governance and the analysis of stakeholders’ mental models in the context of a ski resort redevelopment in the Italian Apennines. Design/methodology/approach – Using a participatory action research framework and the mental models’ approach, the study maps and compares the perspectives of “experts” (planners, engineers and local authorities) and “non-experts” (local businesses, environmental organizations and civil society). Qualitative data collected across three phases were analyzed using the Gioia method to identify cognitive convergences, conflicts and trade-offs. Findings – The results show broad agreement on promoting the territory and diversifying tourism year-round to reduce climate vulnerability. However, tensions emerged over specific interventions, such as artificial snowmaking and night lighting, highlighting the challenge of balancing development and conservation. Furthermore, this study highlights the emergence of “stakeholder ambassadors, ” actors who assume phase-dependent roles to bridge communication gaps, mediate conflicts and facilitate dialogue. Research limitations/implications – The findings are context-specific to the case study and focus primarily on local stakeholders. Researchers are encouraged to complement this qualitative analysis with longitudinal quantitative methods to better understand evolving stakeholder dynamics in other vulnerable regions. Practical implications – Destination managers should institutionalize continuous communication cycles and formal feedback mechanisms to reduce cognitive biases. The study recommends building stable institutional frameworks that support “ambassador” roles to ensure political continuity and long-term social acceptability of adaptive measures. Social implications – Inclusive processes build trust, align diverse stakeholder values and enhance democratic legitimacy, fostering resilience and social acceptability in tourism-dependent communities facing environmental and socioeconomic change. Originality/value – The paper contributes to Tourism Destination Competitiveness literature by showing that a destination’s competitive advantage depends not only on physical infrastructure but also on governance capacity to align divergent mental models, a process facilitated by the ambassador role, which is enacted by different stakeholders across phases to support the negotiated and dynamic nature of competitiveness.
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    Disaster mobile applications
    (Edward Elgar Publishing Ltd., 2022) Aliperti, Giuseppe
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    Enhancing the understanding of travel behaviour and risk perception to advance the management of destination resilience
    (Thomson Reuters Aranzadi, Civitas, 2022) Guereño-Omil, Basagaitz ; Aliperti, Giuseppe
    The COVID-19 pandemic has affected all tourism destinationson a global level. Travel restrictions, together with the cancellationof many activities such as festivals, conferences and other types of events, dramatically reduced the number of travellers. In addition, uncertainty and health-related perceived risk increased the complexity of the crisis. To develop effective destination management strategies, managers need to understand travellers’ behaviour, their motivations and intentions to travel. Travel behaviour is influenced by travel-related risk perception.However, little is known about how the COVID-19 pandemic has affected travellers’ risk perception, and influenced travel behaviour over time.This chapter contributes to enhancing this understanding by examining the relationship between travel restrictions, risk perception and travel behaviour among residents in Gipuzkoa (autonomous region of the Basque country, Spain).The data collection was conducted during the first half of May 2020. A total of 480 residents participated in the online survey. Cluster analysis was performed and defined three segments of travellers: (1) “The Fearful”; (2) “The highly motivated”; (3) “The Calm”. The results reveal a high degree of internal homogeneity and external heterogeneity based on risk perceptions and attitudes towards future travel intentions. The group named “The Fearful” has been negatively impacted by the perceived risk of cancelling or changing travel plans. “The highly motivated” group continues to travel, although their behaviour has modified during their trips due to the necessity to maintain social distance. COVID-19 has had the least impact on the segment labelled “The Calm”, as their travelbehaviour is not expected to be affected by the pandemic.The chapter will provide some practical guidance for practitioners and policymakers as it sheds light on the new ways in which travellers adopt and face risk. These lessons have great value for developing tailored risk communication and marketing strategies for tourism destinations.
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    A framework for collaborative governance in tourism destinations exposed to sea level rise hazards: the case of Zurriola Beach in the Basque Country
    (Routledge, 2025-06-10) Aliperti, Giuseppe; Cruz, Ana María
    This study sheds light on the unexplored dynamics of adaptation in coastal tourism destinations that are increasingly exposed to sea level rise (SLR) hazards, such as the Basque Country in Spain. A classic version of the Mental Models approach was employed to compare the perspectives of “experts” and “non-experts” on SLR-risk and its management. Studies and reports on SLR-hazards, supported by the local government, clarified the experts’ position. Managers of local tourism firms were identified as non-experts. Semi-structured face-to-face interviews provided valuable insight into their perspectives. The main findings suggest that the local government should take the lead in the adaptation process, as tourism firms will barely act as facilitators. Research and education, tailored risk information, financial aid linked to the seasonality of the tourism destination, and collaborative governance can improve their involvement and proactive participation. The article concludes by discussing managerial implications, limitations, and opportunities for future research.
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    From epidemics to pandemic: tips from the past
    (Università di Bologna, 2020) Aliperti, Giuseppe; Cruz, Ana María
    The World Tourism Organization proposed to examine studies on previous infectious disease outbreaks (epidemics), in particular the severe acute respiratory syndrome (SARS) epidemic of 2002-2004, to better managing the impact of the COVID-19 on the tourism industry. We followed this suggestion by analysing tourism-related literature concerning previous outbreaks. We consequently identified the differences and similarities between past epidemics and the COVID-19 pandemic, evaluated recovery strategies previously adopted by tourism destinations, and suggested a research agenda to facilitate the tourism destinations' recovery. To provide theoretically grounded research suggestions, which are urgently needed by the tourism industry, only contributions from high-quality peer-reviewed journals were considered in this literature review
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    Generative and responsible AI in triadic Virtual Exchanges for tourism education
    (Routledge, 2026-03-31) Aliperti, Giuseppe; Garza, Armida de la
    While Generative AI is reshaping higher education, its role in tourism-focused Virtual Exchange remains underexplored. This study examines the impact of AI on student interaction, academic performance, and engagement in a pilot Virtual Exchange between universities in Spain and Ireland. Drawing on Conversation Theory, Virtual Exchange is conceptualized as a triadic process involving students and AI, moving from interaction to shared understanding and collaborative action. Using a mixed-methods approach with qualitative emphasis, the study explores how AI tools shaped the learning experience, highlighting both opportunities and challenges. Grounded in frameworks of women’s empowerment in tourism, internationalization of the curriculum, intercultural competence, and digital pedagogy, the findings deepen understanding of AI’s potential and limitations in Virtual Exchange contexts. The study also offers practical guidance for educators on developing AI literacy, promoting ethical awareness, and enhancing student collaboration in online international learning environments.
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    Sostenibilidad económica en tiempo de covid-19: la experiencia del turismo MICE
    (Tirant lo Blanch, 2022) Vicente Sanz, Sara Eugenia; Aliperti, Giuseppe
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    Sostenibilidad social: el impacto de la covid-19 en las experiencias de turismo accesible
    (Tirant lo Blanch, 2022) Sanz Zumeta, Maialen; Aliperti, Giuseppe
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    Tourism disaster risk communication: foreign employees’ preparedness and involvement in the Japanese accommodation industry
    (Routledge, 2023) Nagai, Hayato; Saito, Hiroaki ; Aliperti, Giuseppe ; Ritchie, Brent W.
    Tourism operators play an important role in risk communication during a natural disaster. This study focussed on foreign employees in the Japanese accommodation industry and explored their preparedness for natural disasters and involvement in the disaster risk communication process. Adopting the mental models approach as the basis for the investigation, semi-structured interviews were conducted with foreign employees working at traditional Japanese-style inns (ryokan). The results indicated that foreign workers often do not receive training on how to handle natural disasters at work and are excluded from the risk communication process. Furthermore, their knowledge of local hazards was limited. As this is a timely and important topic, future research directions are proposed to extend discussion on this topic further
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