How do public leaders learn from society?: a reflexive analysis of action learners

dc.contributor.authorMurphy, Anne
dc.contributor.authorCanel Crespo, María José
dc.contributor.authorBarandiarán Irastorza, Xabier
dc.date.accessioned2025-10-30T17:03:46Z
dc.date.available2025-10-30T17:03:46Z
dc.date.issued2020-05-03
dc.date.updated2025-10-30T17:03:46Z
dc.description.abstractThis paper uses action learning as a basis for producing research data that help explore the relationship between learning and listening in public organizations. The regional government of Gipuzkoa in northern Spain is engaged in a sustained effort to change the way it interacts with and interprets the future needs of society. Based on grounded theory and on a review of key concepts about critical action learning, a reflexive analysis of the implementation of the methodology of action learning with policy makers was conducted. The paper explores the learning journey participants undertake when implementing a governmental programme of citizen engagement, and shows that a space for criticality resulted in participants learning to listen to each other, and consequently to society, in ways which had previously been beyond reach. The paper concludes by discussing the learning implications for listening to society.en
dc.identifier.citationMurphy, A., Canel, M. J., & Barandiarán, X. (2020). How do public leaders learn from society?: a reflexive analysis of action learners. Action Learning: Research and Practice, 17(2), 172-185. https://doi.org/10.1080/14767333.2020.1732868
dc.identifier.doi10.1080/14767333.2020.1732868
dc.identifier.eissn1476-7341
dc.identifier.issn1476-7333
dc.identifier.urihttps://hdl.handle.net/20.500.14454/4168
dc.language.isoeng
dc.publisherRoutledge
dc.rights© 2020 Informa UK Limited
dc.subject.otherOrganizational learning
dc.subject.otherListening
dc.subject.otherSocial listening
dc.subject.otherCritical action learning
dc.subject.otherCollaborative governance
dc.titleHow do public leaders learn from society?: a reflexive analysis of action learnersen
dc.typejournal article
dcterms.accessRightsmetadata only access
oaire.citation.endPage185
oaire.citation.issue2
oaire.citation.startPage172
oaire.citation.titleAction Learning: Research and Practice
oaire.citation.volume17
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