How do public leaders learn from society?: a reflexive analysis of action learners
No hay miniatura disponible
Fecha
2020-05-03
Título de la revista
ISSN de la revista
Título del volumen
Editor
Routledge
Resumen
This paper uses action learning as a basis for producing research data that help explore the relationship between learning and listening in public organizations. The regional government of Gipuzkoa in northern Spain is engaged in a sustained effort to change the way it interacts with and interprets the future needs of society. Based on grounded theory and on a review of key concepts about critical action learning, a reflexive analysis of the implementation of the methodology of action learning with policy makers was conducted. The paper explores the learning journey participants undertake when implementing a governmental programme of citizen engagement, and shows that a space for criticality resulted in participants learning to listen to each other, and consequently to society, in ways which had previously been beyond reach. The paper concludes by discussing the learning implications for listening to society.
Palabras clave
Organizational learning
Listening
Social listening
Critical action learning
Collaborative governance
Listening
Social listening
Critical action learning
Collaborative governance
Descripción
Materias
Cita
Murphy, A., Canel, M. J., & Barandiarán, X. (2020). How do public leaders learn from society?: a reflexive analysis of action learners. Action Learning: Research and Practice, 17(2), 172-185. https://doi.org/10.1080/14767333.2020.1732868