How does emotional intelligence make one feel better at work?: the mediational role of work engagement

Vista sencilla de ítem
dc.contributor.authorExtremera Pacheco, Natalio
dc.contributor.authorMérida López, Sergio
dc.contributor.authorSánchez Álvarez, Nicolás
dc.contributor.authorQuintana Orts, Cirenia
dc.date.accessioned2026-04-15T08:30:02Z
dc.date.available2026-04-15T08:30:02Z
dc.date.issued2018-09-02
dc.date.updated2026-04-15T08:30:02Z
dc.description.abstractAlthough previous research has highlighted the association between emotional intelligence (EI) and job satisfaction, the underlying mechanisms remain relatively unexplored. To address this gap, this study examined employee engagement as a potential mediator of the association. A multi-occupational sample of 405 Spanish professionals completed the Wong Law Emotional Intelligence Scale, the Utrecht Work Engagement Scale and an Overall Job Satisfaction Scale as well as providing socio-demographic data. As expected, employees’ EI was positively related to engagement dimensions (vigour, dedication and absorption) as well as overall job satisfaction. Bootstrap estimates from multiple mediation analysis confirmed that employees’ perceived EI was indirectly associated with job satisfaction via vigour and dedication scores, even when controlling for the effects of socio-demographic variables. Similarly, the same pattern was found when multiple mediation was conducted for each EI dimension. Our study contributes to understanding of the processes involved in maintaining and enhancing positive attitudes at work, providing the first, encouraging evidence that work engagement play a role in the EI-job satisfaction link. Our results extend the EI literature by elucidating the pathways through which EI is linked to positive employee attitudes and suggests that intervention programs designed to bolster EI might prove effective at increasing job satisfaction.en
dc.identifier.citationExtremera, N., Mérida-López, S., Sánchez-álvarez, N., & Quintana-Orts, C. (2018). How does emotional intelligence make one feel better at work?: the mediational role of work engagement. International Journal of Environmental Research and Public Health, 15(9). https://doi.org/10.3390/IJERPH15091909
dc.identifier.doi10.3390/IJERPH15091909
dc.identifier.eissn1660-4601
dc.identifier.issn1661-7827
dc.identifier.urihttps://hdl.handle.net/20.500.14454/5640
dc.language.isoeng
dc.publisherMDPI AG
dc.rights© 2018 by the authors
dc.subject.otherEmotional intelligence
dc.subject.otherEngagement
dc.subject.otherJob satisfaction
dc.subject.otherMulti-occupational sample
dc.titleHow does emotional intelligence make one feel better at work?: the mediational role of work engagementen
dc.typejournal article
dcterms.accessRightsopen access
oaire.citation.issue9
oaire.citation.titleInternational Journal of Environmental Research and Public Health
oaire.citation.volume15
oaire.licenseConditionhttps://creativecommons.org/licenses/by/4.0/
oaire.versionVoR
Archivos
Bloque original
Mostrando 1 - 1 de 1
Miniatura
Nombre:
extremera_how_2018.pdf
Tamaño:
942.82 KB
Formato:
Adobe Portable Document Format
Descargar
Colecciones
Artículos