Barriers to the digital transformation of cultural and creative industry MSMEs: the case of the Basque country

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dc.contributor.authorEguia Aguirre, Ibone
dc.contributor.authorWilson, James Ralph
dc.contributor.authorCuenca Cabeza, Manuel
dc.contributor.authorMosquera López, Stephanía
dc.contributor.authorBohórquez Correa, Santiago
dc.date.accessioned2026-03-12T13:54:31Z
dc.date.available2026-03-12T13:54:31Z
dc.date.issued2025-11-24
dc.date.updated2026-03-12T13:54:31Z
dc.description.abstractPurpose – This research aims to study the barriers to digital transformation (DT) faced by micro, small and medium-sized enterprises (MSMEs) within the Cultural and Creative Industries (CCIs) in the Basque Country. It identifies key obstacles and explores how public policy can support overcoming these barriers to enhance organizations’ competitiveness. Design/methodology/approach – This research uses a quantitative approach, surveying 268 CCI MSMEs in the Basque Country using a standardized online questionnaire. The authors analyzed the response through descriptive statistics, correlation analysis and multiple regression to assess the impact of various barriers and organizational characteristics on organizational DT level. Findings – The findings highlight that organizations with lower DT levels perceive barriers more acutely, specifically knowledge-related barriers, such as the lack of information about appropriate technologies and qualified staff, and organizational culture barriers, including the low prioritization of DT within organizations. Moreover, certain organizational characteristics and collaboration with other organizations and public administration assistance enhance the perceived level of DT and reduce the perception of the barriers. Originality/value – This research fills a gap in the literature by focusing on DT in CCI MSMEs, a sector with unique structural characteristics and significant economic importance. It provides policymakers with actionable insights to design targeted interventions that address specific barriers, thereby fostering competitiveness in CCIs.en
dc.description.sponsorshipThis research has been funded by the Department of Culture and Language Policy of the Basque Governmenten
dc.identifier.citationEguia, I., Wilson, J. R., Cuenca-Amigo, M., Mosquera-López, S., & Bohórquez Correa, S. (2025). Barriers to the digital transformation of cultural and creative industry MSMEs: the case of the Basque country. Competitiveness Review, 1-20. https://doi.org/10.1108/CR-01-2025-0028
dc.identifier.doi10.1108/CR-01-2025-0028
dc.identifier.eissn2051-3143
dc.identifier.issn1059-5422
dc.identifier.urihttps://hdl.handle.net/20.500.14454/5423
dc.language.isoeng
dc.publisherEmerald Publishing
dc.rights© Ibone Eguia, James R. Wilson, Macarena Cuenca-Amigo, Stephanía Mosquera-López and Santiago Bohórquez Correa
dc.subject.otherBarriers
dc.subject.otherCultural and creative industries
dc.subject.otherDigital transformation
dc.subject.otherMSMEs
dc.titleBarriers to the digital transformation of cultural and creative industry MSMEs: the case of the Basque countryen
dc.typejournal article
dcterms.accessRightsopen access
oaire.citation.endPage20
oaire.citation.startPage1
oaire.citation.titleCompetitiveness Review
oaire.licenseConditionhttps://creativecommons.org/licenses/by/4.0/
oaire.versionVoR
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