La relación entre Inteligencia de Negocio e Inteligencia Competitiva: un análisis retrospectivo y bibliométrico de la literatura de 1959 a 2017
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2020-03-30
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Consejo Superior de Investigaciones Científicas (CSIC)
Resumen
Actualmente, las organizaciones se encuentran inmersas en escenarios complejos y variables, pero sobre todo intensos en la producción, demanda y consumo de datos, información y conocimiento. Esto les ha llevado a desarrollar e incorporar modelos de inteligencia que mejoren su competitividad a través de la definición, recopilación, análisis, utilización y diseminación de información. No obstante, la complejidad de los escenarios y la diversidad de las organizaciones hace que no exista un modelo único de inteligencia, siendo la Inteligencia de Negocio e Inteligencia Competitiva los más difundidos y utilizados. En este sentido, este trabajo analiza los documentos disponibles en Scopus desde 1959 hasta 2017 sobre estos modelos, identificando las áreas temáticas más representativas, relaciones y evolución, estableciendo las bases para la integración de estos modelos bajo un mismo marco organizacional. Para ello, se ha evaluado su productividad y elaborado sus mapas científicos a través del uso de técnicas y herramientas bibliométricas.
Nowadays, organizations are immersed in complex and variable but, above all, intense scenarios, in terms of production, demand and consumption of information. This, consequently, has led organizations to incorporate intelligence approaches into their strategy improving their competitiveness in an agile and flexible way through the definition, collection, analysis, exploitation and dissemination of information. Nevertheless, the complexity of scenarios and the diversity of the organizations themselves make it hard to have a unique intelligence model. This paper analyzes the documents hosted in Scopus from 1959 to 2017 about Business Intelligence and Competitive Intelligence -the most widespread intelligence approaches-, to identify the most representative thematic areas, their relationship, composition and evolution, with the aim of supporting researches and professionals on research, development with an hollistic intelligence approach. To this end, the performance of the main bibliometric indicators was evaluated and scientific maps of both intelligence approaches were produced.
Nowadays, organizations are immersed in complex and variable but, above all, intense scenarios, in terms of production, demand and consumption of information. This, consequently, has led organizations to incorporate intelligence approaches into their strategy improving their competitiveness in an agile and flexible way through the definition, collection, analysis, exploitation and dissemination of information. Nevertheless, the complexity of scenarios and the diversity of the organizations themselves make it hard to have a unique intelligence model. This paper analyzes the documents hosted in Scopus from 1959 to 2017 about Business Intelligence and Competitive Intelligence -the most widespread intelligence approaches-, to identify the most representative thematic areas, their relationship, composition and evolution, with the aim of supporting researches and professionals on research, development with an hollistic intelligence approach. To this end, the performance of the main bibliometric indicators was evaluated and scientific maps of both intelligence approaches were produced.
Palabras clave
Inteligencia de Negocio
Inteligencia Competitiva
Mapa científico
Gestión de la información
Análisis bibliométrico
Redes de co-ocurrencia
Modelos de inteligencia
Inteligencia estratégica
Business Intelligence
Competitive Intelligence
Co-word analysis
Conceptual evolution map
Information management
Science mapping analysis
Intelligence models
Strategic intelligence
Inteligencia Competitiva
Mapa científico
Gestión de la información
Análisis bibliométrico
Redes de co-ocurrencia
Modelos de inteligencia
Inteligencia estratégica
Business Intelligence
Competitive Intelligence
Co-word analysis
Conceptual evolution map
Information management
Science mapping analysis
Intelligence models
Strategic intelligence
Descripción
Materias
Cita
López Robles, J. R., Otegi Olaso, J. R., Porto Gómez, I., Gamboa Rosales, H., & Gamboa Rosales, N.-K. (2020). La relación entre Inteligencia de Negocio e Inteligencia Competitiva: un análisis retrospectivo y bibliométrico de la literatura de 1959 a 2017. Revista española de documentación científica, 43(1). https://doi.org/10.3989/REDC.2020.1.1619