Tailoring digital middleware for rural needs: insights from user feedback analysis
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Fecha
2024
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Springer Science and Business Media Deutschland GmbH
Resumen
The digitalization of rural areas is essential for bridging the socio-economic gap between urban and rural communities. However, the adoption of digital technologies in rural environments faces significant barriers, including limited infrastructure, technical knowledge requirements, and user accessibility challenges. For this reason, middleware platforms aim to enhance digital infrastructure and interoperability in rural areas by providing user-friendly digital services. This paper presents an evaluation of the feedback obtained on the AURORAL middleware for rural areas to understand its effectiveness and identify areas for improvement. By analyzing insights from focus groups and questionnaires with eight pilots, we aim to highlight the real-world challenges and benefits experienced by participants when interacting with the middleware. This feedback is crucial for refining such solutions to meet better the needs of diverse stakeholders, including those providing and accessing services, and ensuring its successful adoption. Moreover, the findings of this study emphasize the importance of user-centered design in overcoming digital barriers, enhancing usability and accessibility, and promoting sustainable development in rural areas, ultimately contributing to a more inclusive digital transformation.
Palabras clave
Digital Middleware
Rural Digitalization
User Feedback
Rural Digitalization
User Feedback
Descripción
Ponencia presentada en la 16th International Conference on Ubiquitous Computing and Ambient Intelligence (UCAmI 2024), celebrada en Belfast entre el 27 y el 29 de noviembre de 2024.
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Gómez-Carmona, O., Buján-Carballal, D., Casado-Mansilla, D., & López-de-Ipiña, D. (2024). Tailoring digital middleware for rural needs: insights from user feedback analysis. Lecture Notes in Networks and Systems, 1212 LNNS, 716-728. https://doi.org/10.1007/978-3-031-77571-0_68