Relationships between generational handover protocols, knowledge transfer behavior, and key organizational outcomes

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dc.contributor.authorIgoa Iraola, Elene
dc.contributor.authorDíez Ruiz, Fernando
dc.contributor.authorRomán, José Miguel
dc.date.accessioned2026-03-09T12:06:30Z
dc.date.available2026-03-09T12:06:30Z
dc.date.issued2025-06-20
dc.date.updated2026-03-09T12:06:30Z
dc.description.abstractBackground: This paper examines the relationships between generational handover protocols, knowledge transfer behavior, and key organizational outcomes. Methods: A quantitative design was applied, using non-parametric tests and partial least squares structural equation modeling (PLS-SEM) on survey data from 168 employees in companies located in the Basque Country. Results: The presence of formal knowledge transfer protocols and generational handover processes was significantly associated with greater employee knowledge-tranfer behaviors. These behaviors, in turn, had significant positive effects on organizational innovation and job performance. Although moderate correlations were observed with strategy, performance, and competitive advantage, the structural model did not confirm direct relationships. Conclusions: Despite their strategic importance, many organizations still lack formalized mechanisms for knowledge preservation. This study offers a framework for understanding the impact of structured knowledge transfer practices on organizational performance and suggests avenues for future research in knowledge continuity and succession planning.en
dc.description.sponsorshipThis research was funded by Deusto University (Universidad de Deusto). FPI Call (Personal Investigator Training)en
dc.identifier.citationIgoa-Iraola, E., Díez, F., & Román, J. M. (2025). Relationships between generational handover protocols, knowledge transfer behavior, and key organizational outcomes. Systems, 13(7). https://doi.org/10.3390/SYSTEMS13070497
dc.identifier.doi10.3390/SYSTEMS13070497
dc.identifier.eissn2079-8954
dc.identifier.urihttps://hdl.handle.net/20.500.14454/5386
dc.language.isoeng
dc.publisherMultidisciplinary Digital Publishing Institute (MDPI)
dc.subject.otherGenerational handover protocols
dc.subject.otherJob performance
dc.subject.otherKnowledge transfer
dc.subject.otherKnowledge-tranfer behavior
dc.subject.otherOrganizational innovation
dc.titleRelationships between generational handover protocols, knowledge transfer behavior, and key organizational outcomesen
dc.typejournal article
dcterms.accessRightsopen access
oaire.citation.issue7
oaire.citation.titleSystems
oaire.citation.volume13
oaire.licenseConditionhttps://creativecommons.org/licenses/by/4.0/
oaire.versionVoR
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