How the Pygmalion Effect operates in intra-family succession: shared expectations in family SMEs

dc.contributor.authorMartínez-Sanchis, Paula
dc.contributor.authorAragón Amonarriz, Cristina
dc.contributor.authorIturrioz Landart, Cristina
dc.date.accessioned2025-10-29T16:02:06Z
dc.date.available2025-10-29T16:02:06Z
dc.date.issued2020-12
dc.date.updated2025-10-29T16:02:06Z
dc.description.abstractThe Pygmalion Effect is a case of the self-fulfilling prophecy, whereby the expectations of leaders influence the performance of followers (Avolio, Walumbwa, & Weber, 2009; Rosenthal, 1993). Intra-family succession processes, which are hardly ever formalised in small- and medium-sized family enterprises, provide a natural context to explore the perceptions that predecessors have about their successors and where the Pygmalion Effect is expected to occur. However, little is known about how a predecessor's expectations can affect intra-family firm succession processes. Based on qualitative interviews with key family and non-family members, expectations were analysed in four in-depth case studies of intra-family SME succession processes. The findings show that the Pygmalion Effect operates over time and embraces incumbent, successor, and key stakeholders’ expectations, which support the new leader when facing succession-related challenges.en
dc.description.sponsorshipWe acknowledge the financial support of the Basque Family Firm Association (AEFAME) and the Basque Government Department of Education, Language Policy and Cultureen
dc.identifier.citationMartínez-Sanchis, P., Aragón-Amonarriz, C., & Iturrioz-Landart, C. (2020). How the Pygmalion Effect operates in intra-family succession: shared expectations in family SMEs. European Management Journal, 38(6), 914-926. https://doi.org/10.1016/J.EMJ.2020.04.005
dc.identifier.doi10.1016/J.EMJ.2020.04.005
dc.identifier.issn0263-2373
dc.identifier.urihttps://hdl.handle.net/20.500.14454/4133
dc.language.isoeng
dc.publisherElsevier Ltd
dc.rights© 2020 Elsevier Ltd. All rights reserved
dc.subject.otherExpectations
dc.subject.otherFamily firms
dc.subject.otherIntra-family succession
dc.subject.otherPygmalion effect
dc.titleHow the Pygmalion Effect operates in intra-family succession: shared expectations in family SMEsen
dc.typejournal article
dcterms.accessRightsmetadata only access
oaire.citation.endPage926
oaire.citation.issue6
oaire.citation.startPage914
oaire.citation.titleEuropean Management Journal
oaire.citation.volume38
Archivos
Colecciones